Trainee Account Handler
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Established in 1991, GS Group is one of the leading insurance brokers in Scotland and proudly part of the wider JMG Group. Our focus has always been on employing people that are approachable and are passionate about delivering for our clients. This has resulted in consistent growth, with GS Group doubling in size every five years. We now operate out of five locations, with more to come and receive all of the benefits of being part of a UK wide PE backed top 30 broker.
Due to continued success and business growth, we are looking to expand our team in Perth with a Trainee Insurance Account Handler. This is a truly unique opportunity to begin a career in such a fantastic industry. You will have full support and training from a very experienced team and have the opportunity to advance your career. We are looking for people who are in the very early stages of their career who have some form of Customer Service Experience and Administration Skills. We are looking for enthusiasm and professionalism and the willingness to learn above all else.
Key Responsibilities:
- Building and maintaining strong relationships with clients, learning to help them understand their insurance requirements and supporting with the provision of professional guidance.
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Policy Administration: Handle the end-to-end administration of personal insurance policies, ensuring accuracy and compliance with industry regulations.
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Renewals and Upselling: Proactively manage policy renewals, identify upselling opportunities, and contribute to the growth of the client portfolio.
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Market Knowledge: Stay informed about industry trends, changes in regulations, and emerging products to provide informed advice to clients.
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Collaboration: Work closely with internal teams, including underwriters and claims specialists, to deliver comprehensive and effective insurance solutions.
Qualifications and Experience:
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Customer Service experience, both telephone and written
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Excellent communication and interpersonal skills.
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Ability to work independently and as part of a collaborative team.
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Proficient in Microsoft Office
What we offer
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Competitive Salary & Package
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Company Pension scheme
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Generous holiday entitlement, including birthday day off
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Full training and career development support
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Healthcare scheme
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Free Parking
The Company
JMG Group is a private equity-backed insurance brokerage, headquartered in Guiseley, Leeds, with a strong and growing presence across the UK. As a Top 30 broker with over 800 employees, we are experiencing rapid growth and continued success in the market.
We place in excess of £350 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing—values that shape everything we do. Our success is driven by our talented people, modern systems, and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners.
Our Values
We don’t pretend to be the biggest or something we are not. We are really good at recruiting the best people in our market, looking after them and freeing them up to focus on what our customers want from us – professional advice, creating competition for their risk and sorting it out if they have a claim. We pride ourselves on this.
We believe size is important in our market as, without it, it’s harder to negotiate with insurers on behalf of our clients. Growing organically is everything to us, as it reinforces every day that our simple focus is on point – do everything to win and retain our customers.
Einstein called it, we believe in it. Risk and Insurance and running a regulated business is complex, and becoming more complex. At every opportunity, we try to distil what we do into a format that makes it easy for our clients to understand and make informed decisions.
To attract the best team you have to look after them. We invest in our teams constantly to get the best outcome for our clients. The investment takes many forms – continual training (technical, leadership, personal – basically whatever lifts that person into their better selves); a share in the ownership (if you own a bit of it you treat it differently); mentoring; flexible working; the list goes on. We don’t have any real assets on our balance sheet other than our team.
Whether it’s supporting local charities or sports clubs through sponsorship; introducing our clients to other clients to help expand their networks and grow their income; supporting our team when they have family challenges and we need to find a more flexible working pattern; or giving everyone their birthday off to enjoy the moment. We like asking ourselves “what’s the right thing to do” in any given situation.
When we decided to support 5 charities and raise £45,000 for them in our 45th year, we stretched ourselves beyond belief!
We are a supporter of local secondary schools in our communities – helping the students prepare and practice writing CVs, being interviewed and, generally speaking, ready for work.
Benefits
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